Delivery Information

✔Instok offers  Instant Shipping on all orders placed.

✔Orders within Nairobi are processed and Delivered instantly to our customers unless advised otherwise.

✔We reserve the right to reject to process your order depending on the prevailing circumstances

✔All Orders within Nairobi Region have an option to pay on delivery or depending on the customers wish.

✔Orders outside Nairobi are Processed and shipped within 24 hours unless advised otherwise by the customer.

✔Customers outside Nairobi have to PREPAY before the Order is shipped

✔Customers are advised to check on the quality of the item before payment in order to avoid defective items.

✔Returns are accepted within 3 days if the product delivered is faulty.Exchanges or Refunds are initiated for all returns.

✔Customers within Nairobi will pay a flat rate shipping fee of Kshs.250