Product Returns

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information & Reason for Return

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

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Welcome to Instok Online Shopping store. The ultimate store for all your electronics needs.

Instok serves both online & offline retail customer base across Kenya.The company is highly customer-centric and are committed towards finding innovative ways of improving the customers' shopping experience.

At Instok, we offer a wide range of consumer products including smartphones, Computers, video games, cameras, phone accessories, home appliances, watches, fitness accessories & many more.

Shop with us today and get instant deliveries within Nairobi & 24-hour delivery countrywide. Enjoy discounted prices and pay on delivery within specified locations.

Monday - Friday........8.00am- 5.00pm
Saturday and Sunday........closed
Public Holidays........closed

Product Returns

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